Veterinary Answering Service Pricing

The plan in full

The plan is $249 per month with 500 AI minutes included. Additional minutes cost $0.20 each and are billed monthly. Your subscription runs month to month, with online cancellation. Choose the calls you forward and review usage in your dashboard.

What is in the plan

• Call coverage Day and night answering for the calls you forward.
• Clinic instructions Onboarding chat and website information guide your receptionist.
• Urgent handoffs Warm transfer or paging in your chosen contact order.
• Appointments Google Calendar booking or details for your team's callback.
• Call records Summaries, urgency tags, transcripts and recordings for review.
• Notifications Email and app push alerts, plus a daily digest email.

Free trial

Request a free trial: 14 days, up to 100 minutes (20/day maximum). Sign-in link emailed when ready. Save a card before forwarding goes live; no trial charges or prepaid cards. One free trial/business. We verify one mobile number per business to keep trials fair. Reminder emailed two days before conversion. Cancel online.

How we count minutes

Usage is measured in AI minutes, with 500 included each month and additional minutes billed monthly at $0.20 per minute. Estimate your needs from both call volume and conversation length: a brief hours question and a detailed boarding request use different amounts of time. The dashboard shows your usage for review during the trial and afterward.

Your receptionist politely ends spam and robocalls. For questions about how short calls, spam or handoffs count toward your usage, email support@vetansweringline.com before setting your coverage.

Choose all-call coverage or forward only busy, unanswered or after-hours calls. That choice determines which conversations reach your AI receptionist.

Cancelling

Your subscription runs month to month, and you can cancel online in one click. Cancellation takes effect at the end of the paid month. Review your clinic's forwarding arrangement when you cancel so the next destination matches how you want calls handled.

If the plan lapses, incoming calls go to your backup number or voicemail. Set that fallback as part of your clinic's coverage plan and keep it current when staff or schedules change.

The dashboard lets you review usage and settings before making your decision. You can also adjust which calls you forward if you want to change the receptionist's role in your front desk workflow.

Next to the alternatives

Compare our plan with the coverage and work you need from a live answering service or a part-time employee. AI can follow your intake and routing instructions while your team is occupied. A person can apply judgment to an unusual conversation, and an employee can also help with work inside your clinic.

For a live service, check what its quoted plan includes: coverage hours, call handling, urgent handoffs and the records your staff receives. For a hire, consider the schedule you need covered and the other responsibilities that person would carry.

Then test the same fictional veterinary request in our no-signup browser demo. Compare the conversation and resulting message with the handoff your team needs, rather than judging the monthly charge alone.